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In any industry, the old phrase “time is money” is true. And especially in the mining business! Any shut down, when the equipment is not working is costing dearly in profits. You want to be sure you create a good relationship with your mining equipment parts supplier.

The dealers from whom you purchased your equipment should be able to provide you with any custom-built parts or at least be able to refer you quickly and efficiently to a shop that they have partnered with that can supply mining equipment parts. Repairs must be completed quickly as well, and made to last, so there are no subsequent breakdowns.

If your organization accepts contracts from all over the world, it is good to be aware of mining equipment parts suppliers in the area. Before signing on for a project, go online and see what resources there are. One website that can assist is World Mining Equipment, found at www.wme.com. With over 2000 companies listed, the site allows you to search by country or by equipment piece and also by name of supplier. It is easy to use and very comprehensive.

As well, if you are working in a global destination away from the area in which you are familiar, be sure to find out about that jurisdiction’s rules and regulations in regards to bringing in equipment from a foreign source; there may be taxes or tariffs about which you need to be aware.

Even if most of your work is right in your home community, you need to set up good relationships with mining equipment parts dealers. That includes both suppliers of new equipment as well as used pieces. On its own, it is hard to test a piece of used equipment to ensure it is still functioning. You need to ask yourself if it has been completely refurbished, does it come with a warranty and will they deliver the part to you?

Check the Better Business Bureau in your area before you buy from a different supplier. Ask for testimonials from previous satisfied customers. And be sure to ask about training on anything new that you buy if it has technology that may be unfamiliar to most operators. Look for a company that has been in business for many years and has established a good reputation for good service, and quality mining equipment parts.

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